Services & Scope
Three Services. Clear Scope. No Ambiguity.
Each service at Cempaka is designed for a different stage of business — with defined outputs, transparent fees, and advisory paced around your schedule.
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A Considered Methodology, Applied Consistently
Every Cempaka engagement begins in the same way: we listen before we diagnose. This is not a formality. Business owners carry detailed knowledge about their own situation that no external party can replicate, and that knowledge shapes everything we do subsequently.
Once we have a clear picture, we work through the relevant areas — financial rhythms, operational structure, or growth options — and we document what we find. Every service closes with a written output. Nothing is left to verbal memory.
We do not tell clients what to do. We present what we observe, outline the options we see, and leave the direction in their hands. This distinction shapes every session and every document we produce.
Listen First
Every engagement opens with an extended listening phase
Examine Carefully
Structured review of the relevant areas for that service tier
Document Clearly
All findings and options presented in plain written form
Leave It With You
Decisions remain the client's. We do not push a direction.
Service One
Small Business Health Check
RM 620 per engagement
A gentle, structured review for shop owners and small teams who want a clearer picture of where they stand. We walk through your sales rhythm, supplier terms, and simple cost lines together, highlighting areas worth a closer look. Suited to early and small enterprises.
What this service includes:
- One in-depth advisory session
- Tidy written overview with observations
- A short set of suggestions you can act on when ready
- Follow-up call included
- Plain-language session notes
How it unfolds:
- 1Initial call to understand your situation and confirm fit
- 2In-depth session covering sales, costs, and supplier terms
- 3Written overview delivered within five working days
- 4Follow-up call to discuss the document and your questions
Service Two
Steady Expansion Advisory
RM 980 per engagement
A measured engagement for businesses ready to widen their reach without overreaching. We consider your current capacity, the cost of growing, and a few sensible directions, then leave you with options rather than instructions. Designed for stable small and growing companies.
What this service includes:
- Three sessions spread over five weeks
- Written direction paper outlining options
- Simple budget outline for each direction considered
- Prioritised action list you can work through independently
- A check-in call after the engagement closes
How it unfolds:
- 1Scoping call to understand business position and growth intent
- 2Session one: capacity review and cost of growth examination
- 3Session two: direction options and budget outline discussion
- 4Written direction paper delivered
- 5Session three: review of paper, prioritised action list finalised
- 6Check-in call six weeks after engagement closes
Service Three
Enterprise Structure Consulting
RM 1,360 per engagement
A thoughtful advisory relationship for more advanced organisations refining how they are built. We examine reporting lines, departmental coordination, and the clarity of internal processes, offering tactful recommendations for smoother running. Suited to established multi-team businesses.
What this service includes:
- Full structural review of reporting and coordination
- Advisory sessions across ten weeks
- Documented process map of internal workflows
- Closing summary with recommendations
- Continued correspondence post-engagement
How it unfolds:
- 1Discovery session to map current organisational structure
- 2Weeks two to six: structured advisory sessions by area
- 3Process map draft produced and reviewed with leadership
- 4Weeks seven to ten: recommendations and implementation support
- 5Closing summary delivered, followed by ongoing correspondence
Choosing the Right Service
Which Service Fits Your Situation?
| Feature | Health Check | Expansion Advisory | Enterprise Consulting |
|---|---|---|---|
| Best for | Small & early businesses | Stable, growing companies | Multi-team organisations |
| Duration | 1 session | 5 weeks | 10 weeks |
| Written overview | |||
| Direction paper | — | ||
| Process map | — | — | |
| Follow-up call | |||
| Ongoing correspondence | — | — | |
| Fee | RM 620 | RM 980 | RM 1,360 |
Not sure which fits your position? Write to us with a brief description and we will suggest the most fitting option.
Across All Services
Standards That Apply to Every Engagement
Full Confidentiality
Business details, financial data, and internal matters shared during any engagement are held in strict confidence and never disclosed to third parties.
Agreed Scope, Fixed Fee
Scope and price are established at the start of every engagement. If you choose to extend scope, this is discussed and agreed separately before any additional work begins.
Written Outcomes
Every service closes with a document. The format differs by service, but the principle is consistent: what is discussed is recorded, and the record belongs to the client.
Transparent Fees
Simple, Published Pricing
Service One
Health Check
RM 620
per engagement
- One advisory session
- Written overview
- Follow-up call
Service Two
Expansion Advisory
RM 980
per engagement
- Three sessions over five weeks
- Direction paper
- Budget outline & action list
- Check-in call included
Service Three
Enterprise Consulting
RM 1,360
per engagement
- Sessions over ten weeks
- Structural review
- Process map & closing summary
- Continued correspondence
Take the next step
Not Sure Where to Start? We Can Help With That.
Send us a short description of where your business is and what you are trying to understand. We will suggest the service that fits best — or let you know honestly if none of them are quite right for your situation.
Send a Message